Thank you for considering Simply Gourmet for your event!
We typically require a minimum of seven (7) days notice to place an order. Every order is made fresh, per order! Our availability for orders varies based on our full-service catering calendar, as well as other orders. We book orders on a first come, first served basis with a paid deposit. Our catering calendar is busiest in the summer and fall, as well as holiday times. Please place your order as soon as you know your event date. We do reserve the right to limit the numbers of orders we can accommodate per our calendar to maintain our quality of food and service.
We require a $250 minimum for an order (excluding fees and sales tax) based on our availability and time of the year. Please feel free to contact us to see if we can accommodate your order if it falls below the minimum.
A 50% deposit is required to confirm an order. Deposit may be made by cash, check or credit card and is due no later that seven (7) days prior to the order date.
All changes of menu selections and quantities must be made no later than seven (7) days prior to the order date. We cannot guarantee any changes made after that.
Final payment must be made no later than one (1) day prior to the order date. Payment may be made in cash, check or credit card. We will not accept final payment at the time of pick up or delivery of the order.
You are welcome to pick up your order (cold) free of charge. We will provide heating instructions for you. There is a $40 convenience fee to pick up your order hot to account for the additional labor cost (fee waived for orders over $500, excluding sales tax) . If you request delivery, a staff member will deliver, place the food and provide basic set up of chafing racks. We do not offer full staffing services with a delivery order. Delivery fees are:
Less than 10 minutes (one way) Cold $15, Hot $55
10-20 minutes (one way) Cold $20, Hot $60
21-30 minutes (one way) Cold $25, Hot $65
Over 30 minutes (one way) call for pricing
You have until seven (7) days prior to the order date to cancel your order. You will be refunded any portion that you have paid less a service charge equal to 10% of the order total at cancellation (less sales tax). After seven (7) days prior to your order date, all deposits and pre-payments are non-refundable.
We will certainly accommodate any allergies and other dietary requests to the best of our ability. Please note that we are not a nut free facility.
We do offer wire chafing rack rentals. The rental fee is $10 which includes the rack, water pans and two (2) sternos. The rental fee does include a $5 deposit which will be credited upon return of the rack. We do not need the pan or sternos returned back.
We can provide serving utensils at an additional charge. Serving spoons are $1.00 each and serving tongs are $2.00 each. Paper goods are $.50 per person which includes: black plastic plates, forks, knives and dinner napkins.